Shipping policy

Shipping Policy

Thank you for shopping with GHUTRAH. All orders are dispatched from Australia within 1–3 business days of payment confirmation.

Australian Shipping

  • Free Standard Shipping on all orders $100 AUD or more (Australia-wide)
  • Standard Shipping: $7.99–$10.00 AUD — delivered via Australia Post, typically 2–8 business days
  • Express Shipping: $10.00–$15.00 AUD — delivered via Australia Post Express, typically 1–4 business days

International Shipping

We ship to over 60 countries including the UK, UAE, Saudi Arabia, Jordan, Malaysia, and more.

  • Standard International: $20.00–$40.00 AUD depending on destination and order size — typically 10–25 business days

The exact shipping cost for your order will be shown at checkout before payment.

Please Note: We Currently Do Not Ship to the United States

Due to recent U.S. tariff changes, packages we send to US addresses are being returned to us, which wastes time and money for everyone involved — including you. For this reason, we have paused shipping to the United States until the situation improves. We're genuinely sorry for the inconvenience this may cause, and we hope to welcome our US customers back soon. Thank you for your understanding.

Tracking

A tracking number will be emailed to you once your order has been dispatched.

International Customs & Duties

International orders may be subject to local customs duties and import taxes, which are the responsibility of the recipient. GHUTRAH is not responsible for any customs delays or charges.

Questions?

If you have any questions about your order or shipping, please contact us via our Contact page.